FQA
How old do I need to be to purchase a vape?
In all states personal vapourizers cannot be sold to persons under the age of 18.
Delivery Time
Our team will process and dispatch your order within 1 business day of receiving payment and we will issue you a tracking number.
Shipping Charges for Online Store Orders
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Standard Shipping: AU$15 (for orders under AU$100)
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Free Shipping: Applies to all orders over AU$100
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Express Shipping: Available for every order, with fast delivery Australia-wide
Please Note: It is the customer's responsibility to ensure that the address information provided is accurate, including city, state, and zip code, to prevent any errors or further shipping delays.
What happens after I place an order?
- Order Confirmation : Once your order has been successfully received, you will receive an order confirmation email.
- Customer Service : If you notice any errors in your order confirmation or would like to leave us a message, please contact our customer service immediately at [email protected]
Where can I view my purchase receipt?
You can find your order information in the app or on your web account:
Go to Shopping
Select "Purchase" to view your payment information.
We will also send you an email with billing details when the store ships. If you can't find the email from Alibarbar Trade in your inbox, please check your spam folder.
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